© EST. 2017 AXE +ARROW TC TRADEMARK

SHIPPING & RETURNS

SHIPPING POLICY

DOMESTIC SHIPPING

​We ship all orders USPS Priority Mail and offer flat rate shipping, this is based on the city/state we are shipping to in combination with order totals and weight of merchandise. Orders are shipped within 2-5 business days of when the order was placed. Once shipped, you will receive an email confirmation containing tracking information. At this time, we do not offer expedited shipping.

INTERNATIONAL SHIPPING

To order internationally, please send an email to eli@axeandarrowtc.com with a list of the items you wish to purchase and your complete shipping address and we will email you an invoice with shipping cost included. Once invoice has been paid in full the order will be shipped within 2-5 business days of when the order was paid. Once shipped, you will receive an email confirmation containing tracking information. At this time, we do not offer international expedited shipping.

​​RETURN & EXCHANGE POLICY​

RETURNS

All of our products are carefully inspected before they are shipped. Due to the nature of our products, candles that have been lit cannot be returned or refunded. 

 

EXCHANGES/REPLACEMENT

We will replace or refund products that are defective or damaged during shipment if photographic proof of damage is submitted to AXE + ARROW TC within 7 days of delivery. Please contact us at eli@axeandarrowtc.com for further details. We cannot issue refunds for used merchandise. 

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